Kibo’s Unified Commerce Cloud presently conveys increasingly extensible and configurable order management capacities to present and future customers.
Kibo declared the arrival of new order management technology that extensively develops the ease of use, scale and extensibility of the firm’s Unified Commerce Cloud platform. The release also incorporates highlights, for example, an updated UI, unified product index and stock management and an adaptable satisfaction platform that depends on a Business Process Management (BPM) engine. Kibo has additionally updated its Mobile Point of Sale product to use similar capacities of the Unified Commerce Platform.
The updated Order Management Solution empowers B2C and B2B dealers to deal with the whole customer journey by effectively conveying omnichannel programs like in-store get, deliver from-store, merchant outsource and more.
The more extensive Kibo Unified Commerce Cloud highlights local Order Management, eCommerce and Mobile Point of Sale solutions, just as personalization abilities from Certona and Monetate. These two, as of late obtained suppliers of AI-fueled personalization, will furnish Kibo customers with individualized experiences at each progression of the omnichannel customer journey.
“The new unified Commerce Cloud platform significantly improves our customer’s power over their omnichannel customer journey,” said David Post, CEO of Kibo. “With our advanced and extendable platform, this most recent release assists brands with delivering a personalized feel to their customers.”
Key features of the Kibo unified Commerce Cloud comprise of:
Unified platform design – Built on microservices-based engineering, customers gain scale, adaptability and configurability. Customers can use a cross-channel product, stock, and customer data to earn a 360-degree business perspective.
Business Process Management engine – Market-driving BPM enables customers and SIs to show and execute order satisfaction procedures to suit the specific needs of retailers.
Centralized product list – Enables management of list data, for example, product, valuing, advancements, tax, and transporting from a solitary administrator.
Mobile Point of Sale – Offers more captivating in-store experiences with integrated, cross-platform mobile solutions empowering customer care, in-store satisfaction, and spare the-sale abilities.
“We work with Kibo given their solid out-of-the-crate solution, which limits execution time. We likewise welcome the firm’s shared methodology for structuring and deploying exceptionally successful business process streams,” said Steve Lyman, SVP of Supply Chain at rue21. “With Kibo, we can offer our customers a genuine Omni-inventory understanding and develop their shopping journey at rue21.”
“We see numerous advantages for our customers in moving to the Unified Platform,” said Sergei Ostapenko, CEO of DEPLABS. “Our customers will profit by the consistent joining, improved configurability, and unified advancement and deployment situation of Kibo Order Management. Customers will have the option to convey experiences quicker on the web and improve the store partner understanding.”